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privacy policy

At Cizer, we are committed to protecting your privacy. This privacy statement explains data collection and use practices of the Cizer web site (the "Site"); it does not apply to other online or offline Cizer sites, products or services. By using this site, you consent to the data practices described in this statement. 

Collection of Personal Information:

We will collect personal information if you choose to download an Evaluation copy of our product, or when you register as a Customer and receive your personalized Login ID and Password to the Cizer Customer section of www.cizer.com. The personal information we collect includes your name, address, telephone number, fax number, business name, business title, and e-mail address.

The Site may collect certain anonymous information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. None of this information is personally-identifiable. This anonymous information is used to help improve the Site, analyze trends, and administer the Site, and is discarded when this process is completed. 

Use of Personal Information:

Personal information we collect will be used to provide the service(s) or carry out the transaction(s) you have requested or authorized. This may include using your personal information to request additional information on feedback that you provide about the product or service that you are using; to provide critical updates and notifications regarding your enrolled product(s); to improve the product or service, for example bug and survey form inquires. We may use your personal information to provide you with advance notice of events or to tell you about new product releases. We may use your personal information to offer you the opportunity to participate in usability testing such as in-lab sessions, site visits, focus groups or product evaluations.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, performing statistical analysis of our services, or telephone screening of prospective usability candidates. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of that information and are prohibited from using that information for any other purpose. 

Cizer may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cizer or the Site; (b) protect and defend the rights or property of Cizer and our Web sites, or (c) act in urgent circumstances to protect the personal safety of Cizer employees or agents, users of Cizer products or services, or members of the public. 

Personal information collected on the Site may be stored and processed in the United States or any other country in which Cizer or its affiliates, subsidiaries or agents maintain facilities, and by 
using this site, you consent to any such transfer of information outside of your country. Cizer abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of your Personal Information: 

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Cizer and its controlled subsidiaries and affiliates without your permission. 

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to Cizer in the context of other, separately operated, Cizer products or services.

Access to Personal Information:

Your personal information may be updated by selecting "Individual Profile" from the Customer site and editing your information. You may choose to stop participating in the Customer by sending an email to support@cizer.com.

Security of your Personal Information: 

Cizer is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access, that are located in controlled facilities. Additionally, when we transmit sensitive personal information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement:

Cizer may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

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